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Customer services

ASAP Tickets wants to hear from you! ASAP Tickets is constantly evolving to provide easier, more convenient service. Let us know how we're doing! If you are having any difficulties, please see the FAQ section for answers to the most common questions from our customers.

ASAP Tickets wants to hear from you! ASAP Tickets is constantly evolving to provide easier, more convenient service. Let us know how we are doing! If you are having any difficulties, please see the FAQ section for answers to the most common questions from our customers.

Delivery and tracking

ASAP Tickets issues mostly e-tickets. Once your electronic tickets are issued, you will receive an email confirmation which will include the ticket number, and the reservation numbers for each airline you’ll be traveling on.

For paper tickets, you can choose to ship your tickets through UPS or FedEx. When shipping Fedex or UPS, your agent can provide a tracking number you can use to track your ticket. ASAP Tickets is not liable for lost or delayed tickets. General shipping for paper tickets is three to fifteen business days. When necessary, please check with your agent to arrange rush delivery.

UPS website

If your paper ticket was sent through UK postal service, UPS, or UPS Ground and you have already received your tracking number, you can track your package by going to www.UPS.com.

FedEx website

If your paper ticket was sent through FedEx and you have received your tracking number, you can track your FedEx package by going to www.FedEx.com. For all customer service related questions, please email us at customerservice@asapticlets.co.uk

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